All about Gravity Forms and Gravity PDF Compatibility
Gravity PDF is a third party extension for Gravity Forms. The company who builds Gravity PDF, Blue Liquid Designs, is an independent third party who has no control over Gravity Forms, its pricing model or its support.
Because Gravity PDF is an add-on for Gravity Forms, confusion about the two products does happen (and that's okay). Our friendly support staff are happy to point you in the right direction.
Here are some important details about Gravity PDF compatibility and our support policies.
About Gravity Forms
Gravity Forms is a premium WordPress extension that allows you to create advanced forms using an easy-to-use drag and drop editor. You can build and publish complex forms with minimal effort and create automated email notifications. There are also 30+ official add-ons that can enhance Gravity Forms features.
Gravity Forms Licenses
When purchasing Gravity Forms you have a choice of three different licenses:
- Basic – a single-site license with Basic add-ons
- Pro – three-site license with Pro add-ons included
- Elite – unlimited site license with Elite add-ons included
A license is valid for one calendar year from the purchase date, gives you access to download the software, and one year of support and updates. The license renewals yearly.
How Does This Affect Gravity PDF?
As long as the minimum requirements are met, Gravity PDF works with any Gravity Forms license type. Pick the one that best suits your business requirements. You can easily upgrade at a later date if you decide you need access to certain add-ons.
Gravity PDF Compatibility
Our official policy is to support the latest major Gravity Forms release and the latest version of all official Gravity Forms add-ons. Backwards compatibility with older versions of Gravity Forms is done on a best-effort basis.
Third-Party Gravity Forms Add-Ons
While Gravity PDF might not support all possible third-party Gravity Forms add-ons, we do actively fix compatibility issues or conflicts with other software.
Who to Contact for Support?
The rule of thumb is: if the problem persist after disabling Gravity PDF contact the Gravity Forms support team (you'll need an active license key). For anything PDF related, get in touch with our support team.