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Gravity PDF System Status Information

Gravity Forms System Status page

Gravity Forms System Status page lists environmental details about your WordPress installation and hosting. Gravity PDF-related environment details are included in this list, and provide vital information to help with troubleshooting problems.

Gravity PDF Environment​

This is the group of environment information added by Gravity PDF that can be used to help diagnose issues (usually by our support team).

Gravity PDF also checks whether your site still relies on functionality that is scheduled to be removed. When it finds something, the Deprecated section appears at the top of the group. It's only shown when there's something in it.

The same detections are reported on the WordPress Site Health screen, under Tools -> Site Health. The Status tab raises a recommendation while anything is in use. The Info tab always includes the Gravity PDF - Deprecated Functionality section, so include it when you send us a support ticket.

Deprecated​

This functionality still works, but is scheduled for removal. Replace each item before the specified version.

  • Legacy Templates: support removed in Gravity PDF 7.0
    The v3 PDF template files installed on this site, listed by file name. Learn how to upgrade them.

  • Business Plus Templates: support removed in Gravity PDF 7.0
    The v3 template files that import and auto-fill existing PDFs. Learn how to upgrade them.

  • Legacy Download URLs: support removed in Gravity PDF 7.0
    The forms still tied to a v3 ?gf_pdf=1 download URL. Each form ID links to that form's PDF settings. Learn how to replace the URLs.

  • Legacy Actions and Filters: support removed in Gravity PDF 7.0
    The deprecated v3 hooks that have a third-party listener attached, and how many callbacks are on each one. Learn what to use instead.

PHP​

  • WP Memory
    The current WordPress memory available to your website. The sweet spot for running Gravity PDF smoothly is usually around the 256MB mark.

  • allow_url_fopen
    Under certain circumstances, there can be image display problems in the PDF when this setting is disabled.

  • Default Charset
    The default character encoding for PHP functions. UTF-8 is the default (and expected) value here.

  • Internal Encoding
    The default character encoding for the MB String functions. UTF-8 is the default (and expected) value here.

Directories and Permissions​

  • PDF Working Directory
    The absolute path to the PDF Working Directory, where temporary files, fonts and custom PDF templates are located.

  • PDF Working Directory URL
    The URL to the PDF Working Directory, used to display the image preview in the PDF Template Manager.

  • Font Folder location
    The absolute path to where mPDFs core and custom fonts are installed.

  • Temporary Folder location
    The absolute path to where Gravity PDF will save PDFs to disk.

  • Temporary Folder permissions
    Whether the web server can create folders and files in this directory.

  • Temporary Folder protected
    Whether the folder is directly accessible from a web browser.

  • mPDF Temporary location
    The absolute path to where mPDF stores cached font data, images, and CSS files.

  • Outdated Templates
    Displays a warning if a Core template override is outdated and needs to be updated manually. This information will only be displayed if any outdated templates are detected.

Global Settings​

Security Settings​

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