Version: v6

Gravity PDF System Status Information

Gravity Forms System Status page

Gravity Forms System Status page lists environmental details about your WordPress installation and hosting. Gravity PDF-related environment details are included in this list, and provide vital information to help with troubleshooting problems.

Gravity PDF Environment

This is the group of environment information added by Gravity PDF that can be used to help diagnose issues (usually by our support team).

PHP

  • WP Memory
    The current WordPress memory available to your website. The sweet spot for running Gravity PDF smoothly is usually around the 256MB mark.

  • allow_url_fopen
    Under certain circumstances, there can be image display problems in the PDF when this setting is disabled.

  • Default Charset
    The default character encoding for PHP functions. UTF-8 is the default (and expected) value here.

  • Internal Encoding
    The default character encoding for the MB String functions. UTF-8 is the default (and expected) value here.

Directories and Permissions

  • PDF Working Directory
    The absolute path to the PDF Working Directory, where temporary files, fonts and custom PDF templates are located.

  • PDF Working Directory URL
    The URL to the PDF Working Directory, used to display the image preview in the PDF Template Manager.

  • Font Folder location
    The absolute path to where mPDFs core and custom fonts are installed.

  • Temporary Folder location
    The absolute path to where Gravity PDF will save PDFs to disk.

  • Temporary Folder permissions
    Whether the web server can create folders and files in this directory.

  • Temporary Folder protected
    Whether the folder is directly accessible from a web browser.

  • mPDF Temporary location
    The absolute path to where mPDF stores cached font data, images, and CSS files.

  • Outdated Templates
    Displays a warning if a Core template override is outdated and needs to be updated manually. This information will only be displayed if any outdated templates are detected.

Global Settings

Security Settings

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