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Version: v6

How do I deactivate my license for a website?

You can deactivate an add-on / extension license key from the WordPress admin area of a website where it was previously activated.

To deactivate your license key:

  1. Navigate to Forms -> Settings -> PDF -> License in your admin area
  2. Locate the extension you want to deactivate the license for
  3. Select the Deactivate License button

After deactivating the license your Gravity PDF extension will no longer receive updates, and you won’t be able to get support for the plugin on that website.

If you have lost access to a website where the license is activated, you can remotely deactivate the key from your GravityPDF.com account.

To deactivate your license key remotely:

  1. Go to the Licenses page in your account
  2. Find the license you want to deactivate
  3. Select the Manage Sites link
  4. Find the site and select the Deactivate Site link

Once done, your license count will be reduced and that website will no longer receive updates.